Privacy policy
Nandi Cape Town
Last updated: 17 June 2026
Nandi Cape Town operates this website and online store and provides services through the Shopify platform.
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, make a purchase, or contact us.
By using this website, you agree to the terms of this Privacy Policy.
1. Personal Information We Collect
We may collect the following personal information:
- Full name, billing and shipping address, phone number, and email address
- Payment information (such as card details, securely processed by third-party payment providers)
- Account information (username, password, preferences)
- Purchase history (orders, returns, cart activity)
- Customer support communications
- Device information (IP address, browser type, network details)
- Website usage data (pages visited, browsing behaviour, interaction data)
2. How We Collect Personal Information
We collect information through:
- Information you provide directly (purchases, registrations, contact forms)
- Automatically through your use of the website (cookies and similar technologies)
- Third-party services such as Shopify, payment processors, and shipping providers
- Marketing and analytics tools and partners
3. Purpose of Use
We use your personal information for the following purposes:
- Processing orders and delivering products
- Handling payments and refunds
- Creating and managing user accounts
- Providing customer support
- Improving services and personalising the user experience
- Sending order-related notifications
- Marketing and advertising purposes
- Preventing fraud and ensuring security
- Legal compliance
4. Sharing of Personal Information
We may share your information with third parties in the following cases:
- Shopify and related service providers
- Payment processors
- Shipping and logistics companies
- Marketing and advertising partners
- Legal authorities when required by law
- In the event of a merger, acquisition, or business transfer
5. Cookies
We use cookies to improve user experience, analyse traffic, and optimise advertising performance.
6. Security
We implement appropriate security measures to protect your personal information.
However, please note that no internet transmission is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You may have the right to:
- Request access to your personal data
- Request correction or updates
- Request deletion of your data
- Request data portability
- Opt out of marketing communications
These rights can be exercised by contacting us.
8. Data Retention
We retain personal data only for as long as necessary for:
- Order processing
- Legal obligations
- Dispute resolution
- Account management
9. International Data Transfers
Your information may be transferred and stored outside your country of residence (including outside the EEA). Where this occurs, appropriate safeguards are applied.
10. Minors
This website is not intended for minors, and we do not knowingly collect personal data from them.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
12. Contact
📧 Email: info@nandicapetown.com
🌐 Website: nandicapetown.com
Operated by: Click Dynamics